GLS Overflow Support™

24/7/365 on-demand legal support

The Problem

The legal team is stretched beyond capacity and there is a headcount freeze.

Related challenges include:

  • your team is permanently operating beyond capacity
  • you are under pressure to attend to the more strategic needs of the business
  • staff illnesses, holidays, maternity leave, resignations, etc hit you hard
  • there is limited budget for external support and no time to instruct
  • your internal clients are sympathetic but no less demanding
  • law firm secondments are temporary and come at a price 
  • internal morale keeps falling – sales are at risk, key projects delayed, etc

Looks like more late nights and working weekends ahead. Joy. Who will quit next?

The GLS Solution

GLS Overflow Support™ provides an immediate and scalable 24/7/365 solution to the capacity issues faced by your team.

Designed to serve as a seamless extension of your in-house team, GLS Overflow Support™ is calibrated to your way of doing business.

Exceptional manpower, superior processes and proactive counselling techniques allows GLS Overflow Support™ to solve most capacity issues.

A dedicated relationship manager oversees our SLA-backed delivery model to ensure the support you need is available in minutes. 

At a price point comparable to full time in-house hires, GLS Overflow Support™ is the ultimate support resource for any in-house team.  

Problem solved. 

Solution Deliverables

Solution SLA options and US$ pricing

Capacity Tier Remote Capacity (24/7) Onsite Consultation
Bronze (Overflow 10) 8 hours 2 X 1 hour monthly $1,990
Silver (Overflow 50) 48 hours 2 X 1 hour monthly $8,950
Gold (Overflow 100) 96 hours 2 X 2 hours monthly $15,900
Platinum (Overflow 200) 194 hours 2 X 3 hours monthly $25,800

*COST (excl VAT)   

Pricing Comparison

Big Law sells time, GLS provides Solutions. However, if you needed to understand what the cost of our most expensive GLS Contract Overflow Support™ solution gets you at Big Law (expressed as an hourly rate):


Big Law Review US$ Rate GLS Cost Minutes acquired
Partner $850 $129 0h 9m 18s
Senior Associate $640 $129 0h 12m 19s
Blended $520 $129 0h 15m 00s
Associate $480 $129 0h 16m 24s
Junior Associate $400 $129 0h 19m 49s

Our world class resources are around 30% of the cost of a Big Law Junior Associate. Any more questions?