Training in effective internal stakeholder management
Your team needs to be able to better manage and engaged with your internal clients.
Related challenges include:
Wouldn’t it be great if the team could be trained to better handle the internal client?
GLS Internal Client Management Training™ training is delivered by senior / executive-level former in-house lawyers to provide your in-house team with skills to optimise their internal client relationships.
Each of our informative and interactive training modules is designed to engage and develop your in-house team to achieve a better performance output in achieving their objectives.
Each 90-minute training module comprises:
Clients deploying GLS Internal Client Management Training™ report improved workplace dynamics between the in-house team and the business with improved morale and co-operation.
This solution teaches The Alignment Principle (TAP)™ - which delivers the skills and methods used to reconcile what’s being asked -v- what’s required -v- what client expects.
GLS Internal Client Management Training™ also teaches your team in how to avoid or resolve client conflict scenarios and techniques that allow you to extract qualitative instructions in an efficient manner.
This solution also teaches soft skills about how to exercise diplomacy when managing internal stakeholders and knowing when and how to appropriately escalate matters internally.
*COST (excl VAT)
A focus on the essentials
A bespoke directors' duties training programme
Getting your SLAs right every time
Massively improve the quality of your specifications